November 9, 2001
This mobile solution is provided by eMobile Pte Ltd, a Singapore-based wireless solutions provider. It enables Goodrich to provide an alternative channel for conducting product queries and stock reservations, thereby raising the level of customer satisfaction.
Goodrich, since its inception in 1983 as a supplier of interior wallcoverings, began expanding regionally in 1985. It has become the largest wall coverings company in South East Asia with 12 regional offices in Malaysia, Indonesia, Philippines, Thailand, Hong Kong, and China today. In 1998 and 2001, Goodrich was selected as one of Singapore's 50 most enterprising privately-held companies in the Enterprise 50 Awards, an annual event organized by Accenture and The Business Times with the support of the Economic Development Board of Singapore.
With this new mobile SMS service, Goodrich's registered users will now be able to perform several business transactions. "By just keying simple SMS message text on the mobile phone, our users can now check available stocks and reserve these available stocks from all Goodrich warehouses any time, seven days a week, 24 hours a day", said Mr. C.B. Chan, Chairman of Goodrich.
Being a leader in their trade, Goodrich has adopted a proactive approach to accommodate increasing customer demands for such services. Mr. Tan Seng Hock, eMobile's Director congratulated Goodrich for the launch of this service. "This launch demonstrates that mobile applications can be applied to assist field sales staff and customers alike to access corporate inventory information in an effective manner", added Tan.
About eMobile Pte Ltd:
|For more information contact:|
|Wong Liang Fong
Goodrich Wallcoverings and Carpets Pte Ltd,
Tel : (65) 67878787
Email : Wong.LiangFong@goodrich.com.sg
|Tan Seng Hock
Director, Business Development
eMobile Pte Ltd, Singapore
Tel: (65) 6 2719020 Fax: (65) 62722977